Columbia, S.C., Oct. 19, 2004 - South Carolina Electric & Gas Co. advises its customers to pay close attention to anyone asking to enter their home to complete a survey on behalf of SCE&G. If customers suspect that a person is pretending to be an SCE&G employee to get into their home, they should call the police immediately by dialing 911.
SCE&G has received reports of two individuals who are posing as SCE&G employees and asking to enter customers' homes to complete a survey. Once inside the home, the individuals rob the residents. SCE&G does not conduct door-to-door customer surveys, nor do company employees ask for access to a customer's home without the customer first asking for a service call.
"The only reason one of our employees would ask to enter a customer's home would be if the customer called our customer service line to request a visit first," said Ronnie Goebel, general manager of security for SCANA Corp., SCE&G's parent company.
"Our field employees, such as meter readers or line crew members, are easily identified by their blue SCE&G uniforms and company ID badges. We encourage our customers to ask to see those ID badges if they have any concerns about our employees in the field," Goebel added.
Customers may call SCE&G at 1-800-251-7234 to report any suspicious activity related to their SCE&G service.
SCE&G is the largest subsidiary of SCANA Corporation, an energy-based holding company principally engaged, through subsidiaries, in electric and natural gas utility operations, telecommunications and other energy-related businesses. Information about SCANA and its businesses is available on the company's Web site at www.scana.com.