COLUMBIA, S.C. (Nov. 16, 2006) – With temperatures expected dip into the 30s over the weekend, South Carolina Electric and Gas Co. (SCE&G) wants to encourage customers to take steps to protect their families. With that in mind, SCE&G is asking residents to take advantage of the company’s third-party notification program.
Third-party notification allows customers to provide SCE&G a name and address of another individual – a family member, friend or neighbor – who can be notified by mail at the same time a customer learns their account is delinquent.
"This is essentially a safety net for customers in jeopardy of having their service disconnected," said Molly Morris, General Manager, SCE&G Customer Service Operations. "When temperatures drop, as they do this time each year, we want to make sure a family member or friend is aware of any possible situation."
The service is especially beneficial to customers with elderly parents who are also SCE&G customers and to parents of college students who are taking on bill-paying responsibilities for the first time.
Customers interested in requesting third-party notification can call SCE&G customer service at 1-800-251-7234. Adding third party notification requires the consent of the account holder or someone with proof of Power of Attorney on behalf of the customer.
For more information on other customer service programs, visit www.sceg.com.
South Carolina Electric & Gas Company is a regulated public utility engaged in the generation, transmission, distribution and sale of electricity to approximately 620,000 customers in 24 counties in the central, southern and southwestern portions of South Carolina. The company also provides natural gas service to approximately 291,000 customers in 34 counties in the state. Information about SCE&G is available on the company’s web site at www.sceg.com.