Supplemental Terms and Conditions
  • As a customer of one of SCANA’s family of businesses, it is your responsibility to make prompt payments on any outstanding balances in order to keep your account(s) current and to avoid credit action, which may include disconnection of your service. While the electronic payment services as described below provide additional convenient methods for payment, they DO NOT hinder, replace, or limit your ability to make payments through other payment options such as mailed payments and payments made at SCANA business offices, nor do they suspend, excuse, or otherwise affect your payment obligations. As you enroll for one of these services, please remember your payment responsibilities.
  • Once enrolled and approved to participate in this service, you will begin receiving your monthly bills electronically. You will receive an email each month when your bill is ready to review. You will no longer receive paper bills.
  • Any scheduled credit action related to discontinuation of electric and/or gas services will not be canceled by your scheduling a payment prior to the date of the pending credit action. Payments must be received and posted to your SCANA account(s) in order to cancel any pending credit action.
  • Payment for your SCANA bills through this web service is completely optional. Customers enrolled in other SCANA payment plans (such as bank draft, ePay, and eDraft) will continue to be enrolled in these plans and will be considered active participants in these payment plans, unless you take separate action to change your status in these SCANA payment plans.
  • Payments through this web service can be made through the use of electronic checks only. No payments can be made by using either credit or debit cards.
  • If your account with SCANA lapses to a cash-basis account, then SCANA reserves the right to discontinue any of the electronic payment services being made available to you. Specifically, if three transactions occur within a twelve-month period that are not honored by your financial institution due to your lack of sufficient funds, then any of these electronic payment services will no longer be available to you. Once this occurs, you will no longer be able to view your bill online. Therefore, paper billing will be reinstated and you will be mailed a bill each month.
  • Regarding accounts involved in consolidated billing, “sub” accounts are not eligible to participate in this web service. However, “master” accounts not in cash-basis status will be considered for enrollment.
  • SCANA reserves the right to make changes or updates to these Terms & Conditions at any time without notice by updating this posting. Customers are bound by such revisions and should periodically visit this page (by selecting the “view” link on the bill summary screen) to review the current Terms & Conditions by which they are governed.
  • Trademarks, logos, taglines, and service marks (collectively the "Trademarks") displayed on this website are registered and unregistered Trademarks of SCANA and others. Nothing contained on this site should be construed as granting by implication, estoppel, or otherwise, any license or right to use any Trademark displayed on this site without the prior written permission of SCANA, or such third party that may own the Trademark. Misuse of any Trademarks, or any other Content, displayed on this site is prohibited.
  • This service is offered as a convenience to you by SCANA. By using this service, you agree that SCANA (including its subsidiaries and affiliates) shall not be liable to you for any damages or losses, which you incur by using this service. You agree that SCANA's sole responsibility to you, and your sole remedy against SCANA, shall be a reimbursement of any reconnection fee incurred as the result of using this service, regardless of the nature, extent or cause of any damage or loss that you may incur.
  • Enrollment in this service is account specific. If you receive a new SCANA account number for any reason and you wish to continue this service, you must re-enroll with your new account information.